The Nine Circles of IT Hell

 I've been in the IT biz for way too many years now and this article really hits home. Snippet:

 "1st circle of IT hell: Limbo

Description: A pitiful morass where nothing ever gets done and change is impossible
People you meet there:Users stranded by vendors, departments shackled by software lock-in, organizations held hostage by wayward developers

There are many ways to fall into IT Limbo: When problems arise and the vendors start pointing fingers at each other; when you're locked into crappy software with no relief in sight; when your programmers leave you stranded with nothing to do but start over from scratch.

You know you're in Limbo when "the software guys are saying the problem is in hardware and the hardware guys are saying the problem is in software," says Dermot Williams, managing director of Threatscape, an IT security firm based in Dublin, Ireland. "Spend eternity in this circle and you will find that, yes, it is possible for nobody to be at fault and everyone to be at fault at the same time.""